Terms And Conditions

Please read these terms and conditions carefully before using our service 

  1. Definitions: In these Terms, the term "trip" refers to all types of outings listed on this website, including but not limited to walking tours, treks, sightseeing, mountaineering, expeditions, and vacations.

  2. Last-Minute Bookings: We accept last-minute bookings with advance payment for the total tour cost, or full payment upon arrival.

  3. Accommodations: Accommodations mentioned in our holiday trip packages are based on double occupancy. Clients without a partner will be subject to a single room supplement charge.

  4. Itinerary: The daily itinerary is a guideline and may be modified due to factors such as road or route conditions. We are not liable for delays caused by international or local flights, strikes, government restrictions, weather conditions, or other unforeseen circumstances. In such cases, we will provide suitable alternatives, subject to mutual agreement. Refunds, if applicable, will be provided after deducting incurred costs.

  5. No-Show Policy: If you fail to appear at the designated meeting point on the agreed date, we will assume you are delayed and await your contact with an updated arrival date. If we do not hear from you within 48 hours, we will consider your tour cancelled without refund.

  6. Cancellation by Agency: Tours may be cancelled in the event of unexpected circumstances such as natural disasters or political unrest. In such cases, payments made to us, excluding the initial deposit, will be refunded. We are not responsible for refunding any other expenses (e.g., insurance, visas, tickets).

  7. Pricing Revision: We reserve the right to revise trip package rates due to unforeseen circumstances, such as changes in domestic flights, foreign exchange rates, fuel prices, transportation, accommodation, or food menu. Minor increases in costs will not result in a revision of confirmed and booked trip prices.

  8. Authority of Guide: Our guide has full authority during the tour/trek. Individuals engaging in unlawful acts will be required to leave without refund.

  9. Accommodation Adjustments: Clients must be prepared to adapt to tea house accommodations provided by the agency, as fully furnished accommodations may not be available in Himalayan countries.

  10. Travel Insurance: We strongly recommend that clients purchase comprehensive travel insurance for medical coverage, natural calamities, helicopter evacuation, personal accidents, etc.

  11. Assumption of Risk: Clients agree to assume all risks associated with their journey to the maximum extent permitted by law, acknowledging the potential for accidents, illness, and forces of nature in remote locations without medical facilities.

  12. Third-Party Liability: We contract with various companies, government bodies, and individuals to provide necessary services for our tours, treks, walking holidays, and expeditions. We are not liable for any injury, damage, loss, delay, or irregularity that may arise from the actions of these third parties.

  13. Compliance with Laws: We accept no responsibility or liability for any traveller who violates any law or regulation of any country visited.

  14. Pre-Existing Medical Conditions: Participants with pre-existing medical problems or conditions must inform us at the time of booking. All medical and evacuation expenses are the participant's responsibility.

  15. Flight Delays: In the event of flight delays due to weather changes, we will cover accommodation expenses in the departing city if within the day's budget. Additional charges may apply. We reserve the right to alter trek routes or use road transport in case of extended delays, but this may incur extra costs borne by the traveller.

  16. No Refunds: No refunds will be made for clients who leave the itinerary early. Clients are responsible for any additional costs incurred after departing from the itinerary.

  17. Altitude Sickness: If a participant is unable to complete a high altitude trek due to altitude sickness, no refunds will be provided. We will arrange an additional guide, transportation, and porter to assist the participant in descending at their own expense. We will provide accommodation and meals during this time.

  18. Risk & Responsibility:Your safety and enjoyment are our top priorities. We undertake our responsibilities with utmost sincerity to ensure your holiday is trouble-free as desired. However, unless otherwise stated, trips may be subject to change due to unforeseen and inherent circumstances such as landslides, road blockages, floods, snow, political unrest, flight cancellations, delayed arrivals, sickness, or accidents. During the off-season, it is highly recommended to reserve extra days for potential delays to avoid any frustration. 
    Any additional costs incurred due to such circumstances are your personal responsibility and should be borne on the spot.

We are associated with:

  • The logo of the Nepal Tourism Board of Nepal
  • Coat of Arms of Nepal
  • North Nepal Trek pvt. ltd is authorised from Nepal Mountain Academy.