Terms And Conditions

North Nepal Travel & Trek Pvt. Ltd (NNTT) is a Nepal-based local trekking & travel agency registered under the laws of the Nepal Tourism Industry and accepts your bookings under the following terms and conditions.

(Please read these terms and conditions carefully before using our service )

1. All bookings are made with North Nepal Travel & Trek Pvt. Ltd Registered Company Number 162883/073/074 (hereafter referred to as The Company) whose office is in Lakeside, Pokhara-6, Nepal.
2. The term "trip" used in this website and booking conditions refers to all itineraries described on this website including those which might otherwise be known as walking, tours, trekking trips, sightseeing, climbing, mountaineering, expeditions, or holidays.
3. We accept your last-minute booking as well, but full payment of the total tour cost should be made in advance if necessary or can be paid fully on arrival day.
4. On our holiday tours/trek packages, rooms or tents are provided on a twin-sharing basis. Thus, a single room supplement charge will be imposed on clients who do not have another tour participant to share a room/tent with.
5. The day-to-day itinerary is taken as a guideline only. We cannot be held responsible for any delays caused by International or domestic flights, strikes, Government regulations, weather, natural casualties, etc. In such cases, we shall be responsible for providing suitable alternatives which could be decided upon mutual agreement, if not, The Company shall only be responsible for a refund after deducting expenses already incurred.
6. If you do not show up at the meeting point specified on the agreed date, we assume you have been delayed and will wait for you to contact us with your new expected arrival date. If you do not contact us within 48 hours we will assume you have canceled the tour and no refund will be made.
7. The tours will not be canceled unless we are forced to do so because of unusual or unforeseeable circumstances, such as a major natural disaster, major political unrest, or war. If we cancel the tour we will promptly refund all payments made to us, such as expenses related to hotel reservations or flight bookings. We shall not be liable to refund any additional expenses that you may have incurred (such as insurance, visas, vaccinations, and other incidental costs).
8. The trek information sheets and the dossier give information and conditions relating to the tour and are deemed to be part of the contract so you should be fully aware of their contents. However, the itinerary indicates what the group should accomplish, but not a contractual obligation. Changes may be made because of bad weather, flight cancellations, sickness, or other unforeseeable circumstances. No refunds are given for unused services.
9. We reserve the right to revise the pricing rate posted on our website, under certain circumstances, or under pressure from various external factors that are not under our control, for instance, changes in exchange rate, government taxes, permit prices, etc. But, we will put forth an effort to keep the presented rate. In case of a minor increase in flight fares, hotels, or other related factors, we don’t revise the cost of the trip which was already confirmed & booked by deposit.
10. A tour/trek guide who represents The Company deserves all authority during your tours. If you commit any unlawful act, you will be forced to leave the tour. No refund will be made in such a case.
11. You must understand that what you might be accustomed to in the Western affluent countries, the Himalayan countries can’t afford such facilities. Weather is another factor that directly impacts your journey. Hence, patience in mind, enthusiasm, and proper preparation before heading is a must.
12. You must purchase a comprehensive travel insurance package for medical, natural calamity, helicopter evacuation, personal accidents, etc. This is strongly suggested to all our esteemed clients.
13. You understand that during the trip, certain events may occur, including, but not limited to, accidents or illnesses in remote places without medical facilities, political instability, and the forces of nature. You agree to assume all risks associated with the journey to the maximum extent permitted by Law.
14. You acknowledge that NNTT contracts with a network of companies, government agencies, and individuals, to assist in the running of its tours, treks, walking, holidays & expeditions. To the best of The Company’s knowledge, these third parties are qualified to perform the duties they are contracted to perform. However, The company will not be held liable for any injury, damage, loss, delay, or irregularity that may occur due to the behavior of these third parties.
15. The Company will not accept responsibility or liability for any traveler who contravenes any law or regulation of any destination visited.
16. It is vital that participants with pre-existing medical problems or conditions make these known to The Company at the time of booking. Medical and evacuation expenses are the responsibility of the participant. It is also important that you consult your doctor for vaccination and other medical requirements for your trip before you depart.
17. Bad weather in mountain regions can cause domestic flight delays, particularly in regions including Everest, Jomsom, Jufal, Nepalgunj, Simikot, Kanchenjunga, and any other remote mountain regions in Nepal. In the case of delayed domestic flights, The Company will meet departing city accommodation costs prior to your trip, if the cost of accommodation is possible to cover by the budget of that day, if not charges are employed accordingly. In such a situation, The Company reserves the right to reroute treks or use road transport for extended delays but these changes may impact the trip cost, which the client will have to bear.
18. The Company does not accept any responsibility for costs incurred as a result of missed international flights but will assist in making alternative arrangements where possible with extra costs.
19. No refund will be made to clients who drop out from the journey regardless of whatever portions remain unused in the itinerary. In case the journey is terminated early upon the client's wish or causes, North Nepal Travel & Trek Pvt. Ltd shall not be liable for any refund of the days not utilized. Clients have to pay for the hotel or any extra costs incurred after leaving the itinerary.
20. Risk & Responsibility:

Your safety and enjoyment is our prime concern. We, therefore, carry out our responsibility honestly & sincerely to ensure your holiday is trouble-free and to your desire. Nevertheless, unless stated otherwise, trips may be changed under uncertain and inherent circumstances such as landslides, road blockage, flood, snow, political unrest, cancellation of flight, delayed arrival, sickness or accidents, etc. Especially during off season, you’re highly advised to reserve extra days to prepare with some delays to avoid frustrating consequences.

Any extra cost incurred is your personal responsibility and should be borne on the spot.